I’m an academic in the School of Creative Arts at the University of Hertfordshire. I used to be a journalist, and then I was a webmaster for news organisations, and then I taught journalism and media for more than a decade, and now I attend meetings (and do a lot of other things as well). I also research the impact of technology on journalism practice. I am the co-author of Social Media for Journalists: Principles and Practice, published by Sage in May 2013.